Efficiently manage your projects with Trackifye’s intuitive project management tools. Stay organized, keep track of tasks, and collaborate seamlessly with your team.
Trackifye allows you to easily monitor and record the time spent on each task or project. Keep accurate records of time spent and ensure efficient time management.
With Trackifye, you have full control over user access and permissions. Easily define user roles and set permissions to ensure the security and privacy of your data.
Stay informed and up-to-date with automatic notifications from Trackifye. Receive real-time updates on ticket updates, messages, and more, so you never miss an important update.
Trackifye offers RSS feeds to keep you informed about the latest updates and changes. Subscribe to RSS feeds and stay updated on all activity within your ticketing system.
Efficiently track time and prioritize tasks with Trackifye’s time tracking and task priority features. Stay organized and ensure that tasks are completed on time and within budget.
Ensure compliance with GDPR regulations with Trackifye’s built-in support for GDPR. Protect your customers’ data and ensure their privacy with Trackifye’s GDPR support.
Secure your communications with Trackifye’s support for PGP and S/MIME encryption. Keep your sensitive data safe and secure with industry-standard encryption protocols.
Easily integrate Trackifye with your existing authentication systems, including Active Directory, SAML, and more. Streamline user authentication and ensure secure access to your ticketing system.
Trackifye automates SLA management and tracking, ensuring that your team meets all service level agreements. Monitor SLA compliance and resolve issues promptly with Trackifye’s SLA automation and tracking features.
Empower your customers with Trackifye’s self-service customer portal. Allow customers to create and manage tickets, access knowledge base articles, and find solutions to common issues.
Simplify ticket management with Trackifye’s predefined ticket actions. Quickly perform common ticket actions with just a few clicks, saving time and improving efficiency.
Find the information you need quickly and easily with Trackifye’s multiple search options. Search by keyword, ticket number, customer name, and more to quickly locate relevant information.
Easily search message history with Trackifye’s full-text search feature. Quickly find specific messages or conversations within your ticketing system.
Create custom roles and define permissions to suit your organization’s specific needs. With Trackifye’s custom roles feature, you have full control over user access and permissions.
Manage all your projects efficiently from start to finish.
Keep track of dates and times associated with each ticket.
Stay updated with automatic notifications for any ticket-related activity.
Stay informed with real-time updates via RSS feeds.
Track time spent on tasks and prioritize them effectively.
Ensure compliance with GDPR regulations.
Secure your communications with PGP and S/MIME encryption.
Support for over 25 languages to cater to a global audience.
Access and manage your system via the command line.
Customize your system with a wide range of freely available extensions.
Seamlessly integrate with various authentication systems for user management.
Automatically enforce and track Service Level Agreements.
Empower customers with a self-service portal for issue resolution.
Streamline ticket management with predefined actions.
Easily find what you need with multiple search options.
Search through message history with full-text search capabilities.
Define custom roles to suit your organisational structure and requirements.
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